Terms of Service — Vastra Nari

This website is operated by Vastra Nari. Throughout the site, the terms “we,” “us,” and “our” refer to Vastra Nari. By accessing or using our website and placing an order, you agree to these Terms of Service.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a purchase transaction under applicable laws.

You agree not to use our website or products for any illegal, fraudulent, unauthorized, or prohibited purpose.

2. Products & Product Information

We make reasonable efforts to display our products, colours, designs, sizes, descriptions, and images as accurately as possible.

However, actual colours may vary slightly depending on your device, screen settings, lighting, photography conditions, and other factors.

Product availability is subject to change without prior notice.

3. Pricing

Our products are generally offered in the price range of ₹2,299 to ₹3,599, depending on the product, design, collection, and applicable offers.

All product prices displayed on our website are subject to change without prior notice.

Vastra Nari reserves the right to modify prices, offers, discounts, products, collections, or services at any time.

In the event of an obvious pricing or listing error, we reserve the right to cancel the affected order and provide an appropriate resolution.

4. Orders & Acceptance

Placing an order on our website constitutes a request to purchase the selected products.

Vastra Nari reserves the right to accept, reject, cancel, or limit any order where necessary, including in cases of product unavailability, incorrect pricing, suspected fraudulent activity, incorrect customer information, or other legitimate reasons.

If an order is cancelled after payment has been received, any eligible refund will be processed through the applicable payment method, subject to our Refund & Exchange Policy and applicable law.

5. Accuracy of Customer Information

You agree to provide accurate, current, and complete information when placing an order.

This includes your name, mobile number, email address, billing details, shipping address, and pincode.

Vastra Nari will not be responsible for delivery issues, delays, failed deliveries, or additional charges caused by incorrect or incomplete information provided by the customer.

6. Payments

We accept payment methods displayed on our website, including online/prepaid payment options and Cash on Delivery (COD).

Online payments may be processed through third-party payment gateways. Customers must provide accurate payment information and use only authorized payment methods.

7. Shipping & Delivery

Vastra Nari offers free shipping across India, subject to courier availability and serviceability of the customer's pincode.

Orders are generally processed within 1–2 business days, and standard delivery generally takes 5–7 business days after dispatch.

Delivery timelines may vary depending on the customer's location, courier service, weather conditions, public holidays, operational circumstances, or other factors beyond our reasonable control.

For complete details, please refer to our Shipping Policy.

8. Exchange & Refunds

Vastra Nari follows a No Return & No Refund Policy, subject to the exchange provisions described in our Refund & Exchange Policy.

Eligible exchanges may be accepted for qualifying size mismatches or manufacturing defects, subject to product condition, verification, availability, and the timelines specified in our Refund & Exchange Policy.

For complete details, please refer to our Refund & Exchange Policy.

9. Website Use

You agree not to:

• Use the website for unlawful, fraudulent, or unauthorized purposes

• Attempt to gain unauthorized access to our website, accounts, servers, or systems

• Copy, reproduce, modify, distribute, or misuse our website content, branding, images, or intellectual property without permission

• Introduce viruses, malicious software, harmful code, or other disruptive material

• Interfere with the normal operation, performance, or security of the website

• Use our website or content for any purpose that violates applicable laws

10. Intellectual Property

All content on the Vastra Nari website, including our brand name, logo, images, graphics, photographs, text, product descriptions, designs, website layout, and other materials, belongs to Vastra Nari or is used with appropriate authorization.

Such content may not be copied, reproduced, distributed, modified, published, or commercially used without prior written permission.

11. Third-Party Services

Our website may use third-party services such as Shopify, payment gateways, courier and logistics partners, analytics providers, advertising services, and other service providers.

These third parties may have their own terms, conditions, and privacy policies governing their services.

Vastra Nari is not responsible for the independent policies or practices of third-party service providers, except as required under applicable law.

12. Modifications to the Service

Vastra Nari reserves the right to modify, suspend, discontinue, or update any part of the website, products, collections, services, pricing, features, or offers at any time.

We will not be responsible for losses arising solely from changes, suspension, or discontinuation of website services to the extent permitted by applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, Vastra Nari shall not be liable for indirect or consequential losses arising from the use of our website, delays caused by third-party service providers, delivery partners, technical issues, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

14. Governing Law & Jurisdiction

These Terms of Service and any separate agreements under which we provide our services shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes shall be subject to the jurisdiction of the courts in Surat, Gujarat.

15. Contact Information

Vastra Nari
Website: Vastranari.com
Phone / WhatsApp: +91 7041795683
Email: info.vastranari@gmail.com
Instagram: @vastra_nari_7

Business Address:
PLOT NO: 20, SECOND FLOOR,
ASHIRVAD EMBRO PARK 2,
Near Meladi Maa Temple,
Saniya Hemad, Surat – 395010,
Gujarat, India

Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM

Vastra Nari

Elegance in Every Thread ✨